Personal Interviews - Sample Behavioral Questions

Personal Interviews

In addition to questions listed above, some of these behavior-based questions are very useful

Phrase each question as.......... “Tell me about a time when you .........

Example: “Tell me about a time when you .........Worked effectively under pressure?

Worked effectively under pressure
Sold to a difficult customer
Problem Solved for an unhappy client
Delighted a customer and exceeded her expectations
Helped a colleague learn a new technique
Trained a team member with a computer software program
Handled a difficult situation with a co-worker
Were creative in solving a problem
Missed an obvious solution to a problem
Were unable to complete a project on time
Persuaded team members to do things your way
Wrote a report that was well received
Anticipated potential problems and developed preventative measures
Had to make an important decision with limited facts
Were forced to make an unpopular decision
Had to adapt to a difficult situation
Were tolerant of an opinion that was different from yours
Were disappointed in your behavior
Used your political savvy to push a program through that you really believed in
Had to deal with an irate customer
Delegated a project efficiently
Surmounted a major obstacle
Set your sights too high (or too low)
Prioritized the elements of a complicated project
Got bogged down in the details of a project
Lost (or won) an important contract
Made a bad decision
Had to fire a friend
Hired (or fired) the wrong person
Turned down a good job

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