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Personal Interviews - Sample Behavioral Questions

Personal Interviews

In addition to questions listed above, some of these behavior-based questions are very useful

Phrase each question as.......... “Tell me about a time when you .........

Example: “Tell me about a time when you .........Worked effectively under pressure?
  1. Worked effectively under pressure

  2. Sold to a difficult customer

  3. Problem Solved for an unhappy client

  4. Delighted a customer and exceeded her expectations

  5. Helped a colleague learn a new technique

  6. Trained a team member with a computer software program

  7. Handled a difficult situation with a co-worker

  8. Were creative in solving a problem

  9. Missed an obvious solution to a problem

  10. Were unable to complete a project on time

  11. Persuaded team members to do things your way

  12. Wrote a report that was well received

  13. Anticipated potential problems and developed preventative measures

  14. Had to make an important decision with limited facts

  15. Were forced to make an unpopular decision

  16. Had to adapt to a difficult situation

  17. Were tolerant of an opinion that was different from yours

  18. Were disappointed in your behavior

  19. Used your political savvy to push a program through that you really believed in

  20. Had to deal with an irate customer

  21. Delegated a project efficiently

  22. Surmounted a major obstacle

  23. Set your sights too high (or too low)

  24. Prioritized the elements of a complicated project

  25. Got bogged down in the details of a project

  26. Lost (or won) an important contract

  27. Made a bad decision

  28. Had to fire a friend

  29. Hired (or fired) the wrong person

  30. Turned down a good job

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